influData Help Center · Getting started & account

I forgot my password. How do I reset it?

On the login page, click Forgot password, enter the email address you registered with and send the request. You will receive an email with a link to set a new password. If the app tells you that no user was found with this email, check for typos or try another address you may have used for influData. The link is valid for a limited time; if it has expired, simply request a new one.

Already logged in and want to change your password? Go to Settings > Account and click Change password. You get the same reset link by email.

Two exceptions: if you normally sign in with your Google account or your Microsoft account (the Azure button), use that button on the login page; there is no separate influData password. And if your company uses Single Sign-On (SSO), the "Forgot password" option disappears as soon as you enter your company email; sign in through your identity provider or contact your IT admin.

No email after a few minutes? Check your spam folder first. If it still does not arrive, write to support@infludata.com.