Our support team helps you with all questions about the influData software — features, metrics, data and your account.
For strategic topics (campaign planning, creator selection, influencer marketing in general) the following currently applies:
- Enterprise customers receive exclusive consulting through their dedicated Customer Success Manager — this is part of the plan.
- All other customers can use our free learning resources: the influencer marketing knowledge base ("Influencer Marketing 101"), the glossary and our blog on www.infludata.com.
If you need hands-on support beyond the software, ask us in the in-app chat and we will see what we can offer.