influData Help Center · Billing & subscription

Which payment methods are accepted and where do I find invoices?

We accept credit card and SEPA direct debit. If you choose an annual plan, you can alternatively pay by invoice (bank transfer) with a 30-day payment term. Billing is processed through our billing partner Chargebee, where you can also update your payment method.

You manage everything directly in the app:

  • Change payment method — in the billing/payment section of your settings via Edit payment method.
  • Invoices — the same section lists your past invoices with date and amount; each invoice can be opened and downloaded. Admins also find them in the Admin Console under Billing → Invoices.

If a payment fails or no payment method is stored, the app shows a corresponding notice — please update your payment details so your subscription stays active.