The fastest way is the support chat inside the app: log in and open the chat from the sidebar — you can message us there directly and track your requests as conversations. Alternatively, you can email us anytime at support@infludata.com; we get back to you as quickly as possible.
- Customers with an active contract can also reach us via chat or book a meeting call.
- Our support hours are Monday to Friday, 9:00–17:00 (CET).
- Enterprise customers have a dedicated Customer Success Manager as their direct contact.
For quick answers, it is also worth checking this FAQ — most questions about features and metrics are explained here.